FAQs

ORDERS & SHIPPING

How soon can I expect my order?

Delivery can take 1–2 weeks for orders within the UK, or 2–4 weeks for international shipments depending on your location and local customs*

*International orders may be subject to import duties and customs taxes. All incurred charges are the responsibility of the buyer: AMAKHI has no control over these. Any questions or queries for customs policies must be made to your local customs office.

What should I do if I don’t receive an item?

Please write to our customer service team at: hey@amakhi.com.

Where do you deliver?

AMAKHI ships worldwide. If you would like confirmation that we can ship to your address, please contact our customer service department at: hey@amakhi.com.

What are the different shipping costs?

For each item the shipping costs vary and are calculated at the checkout once you specify the country to which the shipment is being sent. You will be aware of the shipping cost before submitting your order.

What forms of payment are accepted?

We accept PayPal, Visa, MasterCard and American Express. 

How do I make a change to my order?

Please email: hey@amakhi.com with your change request as soon as possible. We are happy to make adjustments to your order before it has shipped! Our studio is closed Saturday and Sunday, weekly. We'll make sure to respond first thing Monday when we return.

What if the item I want is sold out?

Please email our Customer Care Team at: hey@amakhi.com for information about restocks.